When it comes to luxurious getaways in the heart of the Swiss Alps, few destinations can rival the majestic beauty and five-star comfort of the Riffelalp Hotel Zermatt. Perched at 2,222 meters above sea level and offering panoramic views of the Matterhorn, this world-class mountain resort blends elegant tradition with modern luxury, all set in a pristine natural landscape.
Whether you’re visiting during the snow-covered winters for top-tier skiing, or basking in the alpine sunshine during summer hikes, Riffelalp Hotel promises an unforgettable stay, far above the hustle and bustle of everyday life. In this in-depth review, we’ll uncover everything that makes Riffelalp one of the best alpine hotels in Europe—from its storied past and architectural beauty to its fine dining, luxurious spa, and unbeatable location.
A Piece of History in the Swiss Alps
The story of Riffelalp Resort began in 1884, when it was first established as a grand alpine hotel for European high society. Its reputation quickly grew, attracting dignitaries, writers (including Mark Twain), and artists. Although the original building was lost to fire in 1961, the hotel was meticulously rebuilt and reopened in 2000, combining historic charm with modern amenities.
Today, it stands as a tribute to classic Swiss alpine architecture, with timber façades, stone accents, cozy interiors, and spectacular views that echo its legacy while embracing contemporary luxury.
Getting to Riffelalp: An Adventure in Itself
Getting to the Riffelalp Hotel is part of the magic. Since Zermatt is a car-free village, guests arrive by train. From Zermatt station, you board the famous Gornergrat Bahn, a cogwheel train that climbs through forested slopes to the Riffelalp stop. From there, a private electric tram—the highest of its kind in Europe—transports you the rest of the way through alpine meadows to the hotel.
This unique journey builds anticipation and makes your arrival feel like stepping into a fairy tale.
Rooms with a View
With 65 rooms and suites, the accommodations at Riffelalp are designed to bring the outside in. Think wide balconies overlooking snow-covered peaks, large windows framing the Matterhorn, and interiors crafted with natural wood, wool fabrics, and alpine stone.
Guests can choose from a variety of room types:
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Double Deluxe Rooms: Spacious, refined, and equipped with luxury amenities
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Junior Suites: Offering additional space and seating areas for relaxation
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Matterhorn Suites: Featuring private terraces, fireplaces, and direct views of the mountain
Every room is thoughtfully appointed with free Wi-Fi, flat-screen TVs, Nespresso machines, minibars, and plush bedding. Bathrooms are elegantly finished with heated floors, deep soaking tubs, and premium Swiss-made toiletries.
Culinary Delights at Altitude
Dining at Riffelalp Hotel Zermatt is an experience for the senses. The resort features multiple dining options, each celebrating local flavors and global techniques:
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Restaurant Alexandre: This is the hotel’s fine dining centerpiece. With dishes like saddle of venison, Alpine char with herb foam, and truffle risotto, it’s a must for foodies. The wine list is as extensive as the view.
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Ristorante Al Bosco: A more casual yet equally charming restaurant offering rustic Italian and Swiss fare. Enjoy wood-fired pizza or rösti on the sun terrace.
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Mark Twain Lounge: Named after the hotel’s most famous literary guest, this cozy lounge offers lighter bites, afternoon tea, and classic cocktails beside a roaring fire.
Don’t miss the terrace breakfast, where you can sip coffee while watching the sunrise over the Matterhorn—a moment you’ll never forget.
Wellness at 2,222 Meters: Spa Heaven
One of Riffelalp’s biggest highlights is its Spa 2222m—aptly named for its elevation. As Europe’s highest outdoor spa, it features an open-air heated pool with panoramic views of the Matterhorn, surrounded by snowy peaks in winter or alpine flowers in summer.
The full spa experience includes:
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Indoor pool and whirlpool
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Finnish sauna and steam room
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Herbal baths and experience showers
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Relaxation rooms with mountain views
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A full menu of massages and treatments using Swiss organic skincare products
The outdoor pool, with its infinity-edge view of the Matterhorn, is easily one of the most Instagram-worthy spots in the Alps.
Activities for All Seasons
In Winter:
Zermatt is a world-class ski destination, and Riffelalp offers true ski-in/ski-out access. Guests can hit the slopes directly from the hotel, connecting to over 360 kilometers of pistes in the Matterhorn Ski Paradise area. There are also options for cross-country skiing, sledding, snowshoeing, and ice skating.
In Summer:
When the snow melts, the region turns into a lush green paradise. The hotel becomes a base for exploring hundreds of kilometers of hiking and biking trails. Popular hikes include the Five Lakes Trail, Gornergrat Ridge, and Hörnliweg Trail.
Families will also enjoy the playground, mountain picnics, guided nature walks, and a small cinema room for evening relaxation.
Personalized Swiss Hospitality
One of the standout features of Riffelalp Hotel Zermatt is its exceptional service. Staff are trained not only to meet your expectations but to anticipate your needs before you even ask. The concierge team can arrange:
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Ski passes and rental gear
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Private mountain guides and hiking tours
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Helicopter flights over the Matterhorn
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Exclusive dining experiences and wine tastings
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Family excursions, from tobogganing to glacier visits
This personalized touch creates a bespoke travel experience that’s warm, welcoming, and deeply memorable.
Sustainability at Its Core
Riffelalp Hotel is committed to sustainable tourism. The property is powered largely by renewable energy, sources ingredients from local Swiss producers, and implements eco-conscious practices in waste management and water conservation.
Their focus on sustainability doesn’t compromise luxury—it enhances the authenticity and integrity of the guest experience, making every stay not just indulgent, but responsible.
Ideal for…
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Couples looking for a romantic retreat with spa days and mountain sunsets
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Families who want fun, comfort, and adventure in equal measure
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Luxury travelers seeking peace, pampering, and pristine nature
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Outdoor enthusiasts who want direct access to skiing, hiking, and more
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Wellness seekers craving rejuvenation in the fresh alpine air
Final Thoughts
Riffelalp Hotel Zermatt isn’t just another alpine resort—it’s a destination within a destination. From the moment you arrive via mountain tram to the moment you say goodbye to the Matterhorn at sunrise, the experience is one of elegance, serenity, and awe.
Whether you’re here for snow sports, spa relaxation, or simply to breathe the cleanest air in Europe, Riffelalp Hotel offers a mountaintop sanctuary that captures the very soul of the Swiss Alps.
